Dynamic Santiago Elite 2-person Infrared Sauna

Please include a daytime phone number and a valid email address in the shipping information at the time of check out.

Standard shipping via common carrier is included in the quoted price. Curbside delivery included - signature required. You will be contacted within 2-3 business days by email or phone to confirm your delivery address and contact phone number for your order and will be advised on the delivery process. Prior to delivery, the freight carrier will call you to set up a delivery appointment. Extraordinary delivery requirements may necessitate an additional fee to the carrier. The estimated delivery time will be approximately 2-3 weeks from the time of order.

• Curbside Delivery provides delivery made to the curb at the end of your driveway.
• Delivery agent will call to schedule a delivery appointment.
• Driver will offload your item to the curb at the end of your driveway.
• It is your responsibility to inspect merchandise prior to delivery agent's departure. If the merchandise appears to be damaged in any way, please note the damage on the freight bill. This will aid in the return/replacement process or you may refuse the delivery.
• Merchandise cannot be delivered without a signature.

It is not the driver's responsibility to bring freight into house, garage, etc. Drivers do not assist with un-packaging or set-up.

Delivery is not available to Puerto Rico, Alaska or Hawaii.

Costco.com products can be returned to any of our more than 800 Costco warehouses worldwide.

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We are committed to offering the best value to our members, with a risk-free 100% satisfaction guarantee on your membership and merchandise with some exceptions and limitations*. If you have questions about your membership or products you've purchased at Costco, please visit the membership counter at your local Costco or Contact Customer Service.

*Certain items are not available for return or refund or may have limitations on their eligibility for return or refund. View Costco's Return Policy.

Costco Technical and Warranty Services for select electronics and consumer goods. For manufacturer warranty information, please contact us.

How To Return Costco.com Orders