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Costco Concierge

To help us assist you quickly,
please have the following
information available
when you call:

  • Name
  • Costco Membership Number
  • Costco Item Number
    (printed on your receipt)
  • Item Description and
    Model Number
  • Serial Number
  • Purchase Date

TelevisionsComputersCamerasProjectors
FREE TECHNICAL SUPPORT
EXCLUSIVELY FOR MEMBERS

Toll-Free
1-866-861-0450
Available 5 a.m. -10 p.m. (PST), 7 days a week, excluding holidays.

Receive free technical support for any Television, Computer, Touchscreen Tablet, Projector, Camera, Camcorder, MP3 Player, Home Theater System, DVD Player and Blu-ray Player, Printer (Stand alone), Monitor (Stand alone), Router, Pressure Washer, Bissell Deep Steam Carpet Cleaner or Security Camera Systems you purchase at Costco or Costco.com website.


  • Speak with expert level technicians
  • Enjoy easy-to-understand answers to your set-up and product use questions
  • Get troubleshooting assistance
  • Obtain warranty information and assistance
  • Receive assistance purchasing TV Setup at Costco.com. Additional charges may apply.
  • English and Spanish speaking agents available
  • All calls are handled in the U.S.
  • This service is available exclusively for U.S. Costco members
2nd YEAR WARRANTY

Costco extends the manufacturer's warranty on Televisions, Projectors & Computers* to
2 years
from the date of purchase. See the manufacturer's warranty for specific coverage terms. For warranty service, contact Costco Concierge Services at 1-866-861-0450 Toll-Free
Available 5 a.m. -10 p.m. (PST), 7 days a week, excluding holidays.
*Costco offers a 1-year warranty on all refurbished Computers.

COSTCO'S ELECTRONICS RETURN POLICY
Your satisfaction is Costco's top priority.

Costco will accept returns within 90 days from the date of purchase for the following items:

  • Televisions
  • Projectors
  • Computers
  • Cameras
  • Camcorders
  • Touchscreen Tablets
  • MP3 Players
  • Cellular Phones