HP 2-Year Care Pack with Accidental Damage Protection and LoJack® for New HP Notebooks
With HP Pick Up and Return Service with Accidental Damage Protection and LoJack®, you’ll enjoy quick pick up, repair and return of your notebook PC—shipping included. You’ll also receive added coverage for unexpected damage as well as theft recovery should your notebook be lost or stolen.
LoJack® for Laptops provides award-winning theft recovery for your laptop. In addition, this complete security software helps you protect and track your laptop with additional features of remote lock, locate and delete.
Access 24x7 technical support and extend your peace of mind—all while keeping your notebook covered by the manufacturer that knows it best.
Extended coverage begins the day you buy your HP PC. You'll get the most coverage and value by purchasing this plan at the same time as your PC.
Service feature highlights:
- Convenient door-to-door notebook PC pick up and return with round-trip shipping included.
- Coverage for damage caused by drops, spills, electrical surges and other unpredictable damage.
- Theft recovery from LoJack® for Laptops Standard Edition.
- Expert 24x7 toll-free phone, real-time chat and email technical support which includes PC setup, troubleshooting, and diagnosis of spyware and virus issues.
- Coverage for hardware parts, labor and shipping.
- Warranty Length: 2 year
- Start Date: PC Purchase Date
- Parts & Labor: Yes
- Door to Door Shipping included: Yes
- 24/7 Toll-free Phone Support: Yes
- Virus and Spyware Removal Assistance: Yes
- Accidental Damage Protection: Yes
- Theft Recovery Protection: Yes
- Service Type: Repair
- Supported Products: Consumer Notebooks only. Does not support commercial Notebooks.
24 Hour Service: Yes
Application: Computer Equipment
Free Shipping: Yes
Labor Covered: Yes
Off-Site Services: Yes
Parts Covered: Yes
Term: 24 Month
Express shipping is via UPS. The estimated delivery time will be approximately 3 - 5 business days from the time of order.
Please choose your shipping method at checkout.
An additional Shipping and Handling fee will apply to express shipments. This fee will be quoted at checkout.
*Delivery is available to Alaska, Hawaii and Puerto Rico. An additional Shipping and Handling fee will apply to shipments going to Alaska, Hawaii or Puerto Rico. This fee will be quoted at checkout. Additional transit time may be required.
Costco.com products can be returned to any of our more than 600 Costco warehouses worldwide.
How to Return: For an immediate refund (including shipping and handling), simply return your purchase at any one of our Costco warehouses worldwide. If you are unable to return your order at one of our warehouses, please email customer service or call our customer service center at 1-800-955-2292 for assistance. To expedite the processing of your return, please reference your order number.
If you request an item be picked up for return, the item must be packaged and available for pick up in the same manner as it was delivered. If your order was delivered "curb side", it will need to be available for curb side pick up.
If the item arrived to you in a box, it will need to be in a box at the time of pick up.