Cancun Mexico, Xcaret or Xel-há Tour Adult E-Certificate
When you purchase your Cancun Mexico, Xcaret or Xel-há Adult Tour, an e-certificate will be e-mailed to you normally within an hour. Please make sure that you double-check your e-mail address when you place your order. You must present your printed e-certificate as your proof of purchase until you exchange it.
- One Adult 12+ tour e-certificate
- Valid for one adult tour and an optional activity for Xcaret Park or Xel-há Park
- Hotel-Park-Hotel transportation included
- Round trip transportation from/to the hotel to the Park from Cancun or Riviera Maya
- Admission to the Park with more than 40 activities and attractions
- Access to “Area Plus” facilities and services
- 1 buffet meal
- Access to “Xcaret Mexico Espectacular” celebration. 300 artists on stage.
- One Option Activity:Snuba Family, Sharks! Hands on Adventure, Sea Trek, Snuba Reef, Stringrays Encounter, Temascal, Snorkeling Tour, Adrenalina and La Cava Wine Tasting *Dolphin Swim not included
- For additional information visit: www.xcaret.com
- Round trip transportation from/to the hotel to Xel-Há – Tulum – Xel-Há
- Access to the Archaeological zone with a guided Tour
- Access to Xel-Há Park Riviera Maya, with unlimited meals
- Snorkel equipment
- Lockers and towel
- Inner tubes for the river, and lifejackets
- One Option Activity: Stringrays Encounter, Snuba Cenote, Snuba Caleta, Sea Trek, Stringray City, Zip-Bike or Spa (available in September) *Dolphin Swim not included
- For additional information visit:www. xelha.com
- To redeem and book Hotel-Park-Hotel reservation 24 hours in advance, call 1-855-326-0682
- Xcaret/Xel-Ha will send a confirmation email, preferably 24 hours prior the day of visit
- Daily departures are Mon-Sat from 7:00-9:00 am (depending on hotel)
- The exact pick up details will be confirmed during the reservation process
- Children age 5-11 pay half the adult price, purchase of a child ticket can be made at the time of the adult redemption
- Children under 5 years of age have free admission
Call center hours: Monday to Friday: 7:00 am to 9:00 pm Saturday and Sunday: 7:00 am to 8:00 pm
Xcaret/Xel-Ha Tour Terms & Conditions:
- Recipient’s e-mail address MUST be supplied in e-mail field on Shipping Address page.
- This e-certificate is not exchangeable for cash and is not valid in the Park's ticket office.
- In case of thefts or loss there will be no replacements.
- Tour market, operated and distributed by Naturama, S.A. de C.V.
- Reservations canceled 15 days or more prior to arrival date are subject to a charge of 20%, from 14 to 4 days before arrival will be charged 50%.
- Reservations canceled from 3 to 0 days before date of arrival or in case of No Shows, will not be refunded.
- Warranty against bad weather and environmental contingency is valid for one year after initial reservation is made.
Brand: Experiencias Xcaret
Emailable/Print at home: Yes
Gift Messaging will be made available during the checkout process.
Costco.com products can be returned to any of our more than 600 Costco warehouses worldwide.
Merchandise: We guarantee your satisfaction on every product we sell with a full refund. The following must be returned within 90 days of purchase for a refund: televisions, projectors, computers, cameras, camcorders, touch screen tablets, MP3 players and cellular phones.
How to Return: For an immediate refund (including shipping and handling), simply return your purchase at any one of our Costco warehouses worldwide. If you are unable to return your order at one of our warehouses, please email customer service or call our customer service center at 1-800-955-2292 for assistance. To expedite the processing of your return, please reference your order number.
If you request an item be picked up for return, the item must be packaged and available for pick up in the same manner as it was delivered.
If your order was delivered "curb side", it will need to be available for curb side pick up.
If the item arrived to you in a box, it will need to be in a box at the time of pick up.