Expedited shipping is included in the quoted price. Extraordinary delivery requirements may necessitate an additional fee to the carrier.
Important Expedited Delivery Information:
Before placing an order for Expedited Delivery, you must call Universal Casket Company directly at 866-458-2800, or your order will not be processed. Expedited Delivery orders must be placed by 2 p.m. Eastern Standard Time (EST). A casket ordered for expedited delivery will arrive by 5 p.m. (your local time) the following day (Monday-Friday, excluding holidays). For example: if an order is placed on Monday at 2 p.m. EST, the casket will be delivered by Tuesday by 5 p.m. (your local time); however, if the order is placed on Monday at 2:01 p.m. EST, the casket will deliver by Wednesday. Expedited delivery is not available in all areas.
Additionally, Acts of God, weather-related conditions, and states of emergencies can delay delivery beyond the stated delivery parameters.
To facilitate delivery, Costco will provide your bill-to name, phone number, name of the deceased, and name of the mortuary to Universal Casket Company.
Universal Casket Company delivers during normal business hours. You do not have to be present at the time of delivery. If the casket is being delivered to a location other than a funeral home, the carrier will call for a delivery appointment. In this case someone must be present to accept delivery.
All purchases are subject to credit card authorization before your order is valid.
As this may be a time sensitive purchase, please take the appropriate steps when you order by calling your bank to verify credit limit and make sure authorization goes through. Please double-check your information for accuracy. Credit Card holds or declines can delay your order beyond the stated delivery parameters above. Your credit card will be charged when the item ships.
Costco.com will only accept a return of a casket due to freight or cosmetic damage from shipping. Please call 1-800-955-2292 for a return authorization. Caskets cannot be returned to Costco warehouses.