Adobe Acrobat Standard and AI Assistant Software - Mac OS, Windows (E-delivery)

You will receive the redemption code, normally within 24 hours, via e-mail to the e-mail address you have entered. Additional processing time may be required.

Recipient’s email address MUST be supplied in the e-mail field on the Shipping Address page. To ensure delivery of your redemption code emails to your inbox, please add costco.com@memberedelivery.com to your Email Address Book or Safe List.

If you have issues receiving your email, look in your spam or you can access your purchase here: Digital Order Portal. Simply enter your Costco order number and the email address used on your purchase. Your order number can be found on your confirmation email from Costco.com or on the Order & Returns section on your Costco account.

View Digital Order Portal FAQs

Shop Confidently

We are committed to offering the best value to our members, with a risk-free 100% satisfaction guarantee on your membership and merchandise with some exceptions and limitations*. If you have questions about your membership or products you've purchased at Costco, please visit the membership counter at your local Costco or Contact Customer Service.

*Certain items are not available for return or refund or may have limitations on their eligibility for return or refund. View Costco's Return Policy.

Costco Technical and Warranty Services for select electronics and consumer goods. For manufacturer warranty information, please contact us.

How To Return Costco.com Orders